How do I know it's safe to submit my credit card number?

During the order process, if you choose to make your payment by credit card, you will enter a secured area of our web site. (A key, lock, or chain may appear in your browser's status bar to show that you are in a secure area.) In this secure area, your information will be encrypted and processed by an official employee of J.A.M.Light.

What methods of payment does J.A.M.Light accept?

You can pay for your order by check, money order, or by credit card (Visa, Master Card, American Express, or Discover). If you pay by check or money order, we will hold your order till the funds clear our bank.

Minimum Order

Because our prices are so low, there is a minimum order of $250 on any order. This means you can mix the types and sizes of any item as long as the total order amount is $250.00 or more.

How soon will I receive my order?

You should receive your order within a week to ten days after our standard delivery date. It may be faster on orders of high output ballasts.

What is the standard delivery date?

The standard delivery date falls on every other Monday for products other than LED power supplies high output ballasts. This date is listed on each page. Parties who have learned to order on the Thursday before the standard delivery date have become accustomed to prompt delivery and low prices.

What happens if my order is lost or damaged?

Thankfully, these instances are rare. If your order is lost J.A.M.Light runs a quick trace if the package is lost. Once it has been confirmed that the delivery people have misplaced it, we will send a replacement order. If an item arrives damaged, please note any obvious damage or shortage while applying your signature at the time of delivery and make all claims for replacement or credit within 14 days of delivery. To return any mistaken or damaged item, please email alan@flasuncoast.net to obtain a Returned Material Authorization (RMA). For damaged orders, keep the original box and all packaging materials for possible inspection by the carrier and/or return to J.A.M.Light. J.A.M.Light may at any time limit the number of delivery attempts based on unfavorable delivery history resulting from, but not limited to, damage, loss, or theft.

Is my order insured?

Yes. Your order is protected. You will receive your order in good working condition or you will be reimbursed.

Will J.A.M.Light sell my name and address?